Agero sent a tow truck? You can often pick the Miami shop it goes to
Agero runs the roadside service behind many insurance companies and automakers, so you may not see its name until the truck shows up. Many of those programs let you choose the shop the car goes to, within a mileage limit. If yours does, send it to Sprinter Garage, 7217 SW 42nd St, Miami.
Agero at Sprinter Garage
- 1Request help the way your plan says
Use your insurer's or automaker's app, website, or the number on your coverage papers. Agero says digital requests are the fastest.
- 2Ask for our address as the destination
Tell the agent or app: Sprinter Garage, 7217 SW 42nd St, Miami, FL 33155. Ask if it is inside your tow limit.
- 3Let us know it is coming
Call or text us, or book online, so we are ready for the car.
- 4Diagnosis and written price
We find the cause, send photos and a written price for your exact car, and wait for your yes.
- A written price for your vehicle before any work starts.
- Sales tax on parts only, never on labor.
- You pick the shop warranty: 90 days, 1 year, or 2 years.
- Photos with every estimate and a text at each step.
Who Agero is
Agero is a roadside and accident management company. It works behind the scenes for insurance carriers and automakers and says it protects about 150 million drivers a year. You reach it through the program you already have, such as your auto policy, your car's roadside plan or a warranty.
That means Agero does not set one rule for everyone. Your program decides how far it tows and where.
Tow distance and choosing the shop
Agero's own guide tells drivers to check their auto policy, warranty or program details to see what is covered and what limits apply. As one example, the Subaru roadside program Agero runs says it tows to the nearest Subaru dealer or another service center you choose, up to program limits.
If our shop is past your limit, the program may charge the extra miles. Ask before the truck leaves.
When you arrive
We do not tow and we do not do mobile repair, so a roadside tow is the usual way a broken down car gets to us. Once it is here, we diagnose it and nothing is done without your yes. If the car is still under a factory warranty, we will tell you so you can decide where to take it.
Questions people ask
Can Agero tow my car to the repair shop I pick?
How do I reach Agero roadside?
What if the shop is past my tow limit?
My car is still under factory warranty. Should I tow it to you?
What happens once the car gets to Sprinter Garage?
Sprinter Garage is an independent repair shop. We are not affiliated with or endorsed by Agero, and Agero does not own this shop. Agero and its marks belong to their owners. What your contract or plan covers is decided by Agero, not by the shop.
Related
Battery replacement
A car that starts every morning, even after it sat in the driveway through a weekend of rain.
Learn moreStarter and alternator
A car that cranks on the first turn and keeps its battery charged on a long night of rides.
Learn moreCooling system
An engine that stays in the middle of the gauge with the AC on at a dead stop in July.
Learn moreTransmission diagnostics
You find out what is actually wrong before you spend money on a repair.
Learn more