Roadside Protect sent the tow? Here is how to get to a Miami shop you pick
Roadside Protect runs roadside programs for other companies, like warranty sellers, fleets, insurers, employers and membership groups. You reach it through the plan you already have, and that plan sets the tow rules. If it lets you choose the shop, send the car to Sprinter Garage, 7217 SW 42nd St, Miami.
Roadside Protect at Sprinter Garage
- 1Use the number on your plan
Call the roadside number printed on your warranty, fleet card or membership papers.
- 2Ask for our address
Give the dispatcher Sprinter Garage, 7217 SW 42nd St, Miami, FL 33155, and ask whether it is inside your tow limit.
- 3Tell us it is on the way
Call or text us, or book online, with your name and the car. If a service contract may cover the repair, send us the contract number too.
- 4Diagnosis and a written price
We find the cause, send photos and a written price, and wait for your yes or for the administrator's approval.
- A written price for your vehicle before any work starts.
- Sales tax on parts only, never on labor.
- You pick the shop warranty: 90 days, 1 year, or 2 years.
- Photos with every estimate and a text at each step.
What Roadside Protect is
Roadside Protect is a specialty roadside assistance company. It builds and runs roadside programs for businesses in fleets and warranties, the automotive aftermarket, insurance, finance and membership groups, and employers. It runs its own call center and says it has managed more than 2,000,000 dispatches since 2002. Bosch has since acquired the company.
You do not buy Roadside Protect directly. It works behind the plan you have.
Who decides where the tow goes
Because Roadside Protect runs programs for many clients, the tow distance and destination rules come from your plan, not from one Roadside Protect policy. Read the roadside section of your contract or ask the dispatcher before the truck leaves. If the shop you pick is past the limit, your plan may charge the extra miles.
If your roadside came with a service contract
Many warranty plans include roadside help. If yours did, the same contract may cover the repair. Do not let any shop start work until the administrator has the claim. We contact the administrator, send what it asks for, and explain the result to you in writing.
Questions people ask
How do I reach Roadside Protect?
Can the tow take my car to the shop I choose?
My roadside came with my extended warranty. Will the warranty pay for the repair?
Do you tow?
What happens when my car arrives?
Sprinter Garage is an independent repair shop. We are not affiliated with or endorsed by Roadside Protect, and Roadside Protect does not own this shop. Roadside Protect and its marks belong to their owners. What your contract or plan covers is decided by Roadside Protect, not by the shop.
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