
A JustAnswer mechanic gave you an answer. Now get it confirmed in Miami
On JustAnswer you can chat with a mechanic about your car's symptoms. That expert cannot see or test your car. Bring the chat to Sprinter Garage and we check the car in person, confirm the cause, and give you a written price before any work.
JustAnswer at Sprinter Garage
- 1Save the conversation
Screenshot or copy the JustAnswer chat, including what the expert suggested testing.
- 2Book or text us
Book online, or call or text us your car's year, make and model and what the expert said.
- 3We test what they suggested
We run the checks the expert named, and any others the car calls for, with photos.
- 4Written price, your decision
You get a written price for your exact car. Nothing is done without your yes.
- A written price for your vehicle before any work starts.
- Sales tax on parts only, never on labor.
- You pick the shop warranty: 90 days, 1 year, or 2 years.
- Photos with every estimate and a text at each step.
What JustAnswer is
JustAnswer is an online question service with experts in many fields, including car mechanics. JustAnswer says mechanics on its site include ASE certified technicians and master mechanics, and that you can chat around the clock. It works as a membership with a join fee and a monthly fee, and the membership includes follow ups and second opinions.
You describe the year, make, model, mileage and symptoms, and the expert answers and asks questions back.
Where an online answer stops
An online mechanic works from your description. Many problems share the same symptoms. A shudder can be a tire, an axle, a motor mount or the transmission. A no start can be the battery, the starter or a security system. Testing on the car turns a likely answer into a confirmed one.
If the expert told you a part number or a price, we will compare it to what we find on your car.
Doing it yourself or having it done
JustAnswer's car page talks about saving money by doing some repairs yourself. If you try and it does not fix the problem, bring the car in and tell us what was changed. We give you a written price to finish the job.
Questions people ask
A JustAnswer mechanic said it is probably my alternator. Can you check?
Will you honor the price the online mechanic gave me?
Can I show you the chat on my phone?
I followed JustAnswer's advice and replaced a part, but the problem is still there. Now what?
Do you diagnose hybrids and EVs too?
Sprinter Garage is an independent repair shop. We are not affiliated with or endorsed by JustAnswer, and JustAnswer does not own this shop. JustAnswer and its marks belong to their owners. What your contract or plan covers is decided by JustAnswer, not by the shop.
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A clear answer about why the light is on, and a written price to fix it.
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You find out what is actually wrong before you spend money on a repair.
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