
Use your CARS Protection Plus contract at a Miami repair shop
CARS Protection Plus contracts are sold through thousands of car dealers, often on used cars. CARS lets you pick your repair facility within its rules, and it is strict about one thing: the shop must open a claim and get an authorization number before any repair. Sprinter Garage follows those steps from diagnosis to invoice.
CARS Protection Plus at Sprinter Garage
- 1Check your digital ID card
CARS emails a digital ID card about 30 days after your contract is accepted. Send us the contract details and your mileage.
- 2Diagnosis and teardown only with OK
CARS expects a shop that can diagnose and tear down components. We diagnose, photograph, and get your OK and CARS's before taking anything apart.
- 3Open the claim first
We contact CARS or use its online portal to open the claim and get the authorization number before any repair.
- 4Your yes in writing
You get the approved work, your deductible and any non covered items in writing before we start.
- 5Invoice CARS's way
CARS returns invoices missing required items. Ours include the authorization number, part warranty details, VIN, mileage and owner information.
- A written price for your vehicle before any work starts.
- Sales tax on parts only, never on labor.
- You pick the shop warranty: 90 days, 1 year, or 2 years.
- Photos with every estimate and a text at each step.
Who CARS Protection Plus is
CARS Protection Plus is a vehicle service contract provider based in Monroeville, Pennsylvania. It says it has served more than a million customers since 1998 and works with more than 24,000 dealers. Products include Prime Protect, Optimum Protect, Value Protect, Flex Protect, Power Train Limited, a Lifetime Limited Warranty, Tire and Wheel Protect, Appearance Protect and GAP.
Its rules for the repair facility
CARS says the vehicle must be at a repair facility in the United States, open to the public during normal business hours, that can diagnose and rebuild components. You may choose your facility, but CARS reserves the right to have repairs done somewhere else. It also says it will not pay unauthorized repair invoices.
CARS can pay the shop directly or reimburse you after a final invoice, depending on the case. Your deductible and rental benefits vary by contract, so check your ID card or contract.
Questions people ask
Can I take my CARS Protection Plus contract to any shop?
What happens if the shop repairs before calling CARS?
Where do I find my CARS contract information?
What is my CARS deductible?
Sprinter Garage is an independent repair shop. We are not affiliated with or endorsed by CARS Protection Plus, and CARS Protection Plus does not own this shop. CARS Protection Plus and its marks belong to their owners. What your contract or plan covers is decided by CARS Protection Plus, not by the shop.
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