
AAGI AutoGuard or Wheelz contract? Using a licensed shop in Miami
AAGI asks you to take the car back to the selling dealer, and if that is not possible, to any licensed repair facility. If you bought the car somewhere you cannot easily get back to, Sprinter Garage can diagnose it, get AAGI's authorization number before any repair, and explain it to you in writing.
AAGI at Sprinter Garage
- 1Check if the selling dealer is an option
AAGI's first choice is the dealer that sold you the contract. If that is not possible, bring it to a licensed shop like ours.
- 2Send us your contract details
Contract number, current mileage and your maintenance receipts. AAGI asks the shop for all of these.
- 3We diagnose and call AAGI
We find the cause and contact AAGI with the complaint, cause and repair cost. Repairs start only after AAGI issues an authorization number.
- 4Written breakdown
You see in writing what AAGI approved, the deductible and anything not covered.
- 5Repair and paperwork
AAGI says it pays the repair facility directly. We send the claim paperwork on time.
- A written price for your vehicle before any work starts.
- Sales tax on parts only, never on labor.
- You pick the shop warranty: 90 days, 1 year, or 2 years.
- Photos with every estimate and a text at each step.
Who AAGI is
AAGI, American Auto Guardian, provides vehicle service contracts and other protection products through dealers, agents and automakers. It has been part of Amynta Group since 2019. Its products include AutoGuard Plus, AutoGuard Drive, AutoGuard Plus Premium Car Care, AutoGuard Vehicle Shield and Wheelz, a plan for high mileage vehicles.
The authorization rule
AAGI's claim page is direct: repairs may be done only after the authorization number is issued, and repairing, replacing or even cleaning parts before that leads to denial of coverage. AAGI also asks for maintenance receipts, prior invoices, the engine size and transmission type, and the failure cause.
AAGI says claim paperwork for AutoGuard Plus, AutoGuard and Wheelz must be sent within 90 days of authorization. We keep track of that.
How AAGI pays
AAGI says it pays the repair facility directly by check or credit card, and that it will reimburse you by check if you choose to pay for an authorized repair yourself. Either way, you pay your deductible and anything not covered. Roadside assistance runs through the provider number in your contract.
Questions people ask
Do I have to take my AAGI contract back to the dealer?
Can I clean or check a part before AAGI authorizes?
What does AAGI need from the shop?
Does AAGI pay you or me?
My Wheelz plan covers a high mileage car. Will it cover the transmission?
Sprinter Garage is an independent repair shop. We are not affiliated with or endorsed by AAGI, and AAGI does not own this shop. AAGI and its marks belong to their owners. What your contract or plan covers is decided by AAGI, not by the shop.
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