National Auto Care contract in Miami: where claims go now
National Auto Care, or NAC, has merged with EasyCare, and NAC contracts are now supported through EasyCare's site. If your car breaks down in Miami and you hold an NAC contract, call or text Sprinter Garage before any repair. We diagnose, document, and help you reach the right claims team.
National Auto Care at Sprinter Garage
- 1Find your NAC paperwork
Bring your NAC contract number, mileage and maintenance receipts. Do not authorize work yet.
- 2Go to NAC support
The old National Auto Care web address now leads to an NAC support page on EasyCare's site, with a repair facility portal for claims.
- 3We diagnose and document
We find the failure and take photos so the claim has clear facts.
- 4Claim before repair
We contact the claims team with the estimate and answer its questions. Nothing starts before approval.
- 5Written answer, then work
We explain in writing what was approved, your deductible, and what is not covered, then bill the administrator for the covered part.
- A written price for your vehicle before any work starts.
- Sales tax on parts only, never on labor.
- You pick the shop warranty: 90 days, 1 year, or 2 years.
- Photos with every estimate and a text at each step.
What changed at National Auto Care
EasyCare's site states that National Auto Care has merged with EasyCare. Contracts NAC administered are still supported, through an NAC support page that includes a repair facility portal for claims and a GAP claims portal. For cancellations, that page points you to your original selling dealer, since NAC contracts were sold through dealerships.
If your paperwork says National Auto Care, start with that NAC support page, not an old phone number.
Can you use any licensed shop?
EasyCare's claim procedures for its own contracts say you can have the vehicle repaired at any licensed repair facility, with the facility calling for authorization before any repair. But that page sends National Auto Care holders to a separate support page, so NAC contract rules may differ. Read your NAC contract for where repairs can be done, and confirm with the claims team before work starts.
What adjusters may ask for
EasyCare's procedures say it may request service records or an independent inspection before authorizing repairs, and that you pay your deductible and any non-covered repairs. Keep maintenance receipts handy. We are ready for an inspector visit and keep the failed parts until the claim closes.
Questions people ask
Is National Auto Care still in business?
How do I file a National Auto Care warranty claim in Miami?
Can I use my NAC contract at an independent shop?
How do I cancel a National Auto Care contract?
Sprinter Garage is an independent repair shop. We are not affiliated with or endorsed by National Auto Care, and National Auto Care does not own this shop. National Auto Care and its marks belong to their owners. What your contract or plan covers is decided by National Auto Care, not by the shop.
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