Sprinter Garage

Omega Auto Care plan? Take it to a licensed Miami shop you choose

Omega Auto Care tells contract holders to take the car to a licensed repair facility of their choice and to get Omega's authorization before any repair begins. Sprinter Garage, near Bird Road and the Palmetto, diagnoses the problem, contacts Omega for authorization, and explains the result to you in writing.

Extended warranties and service contracts
Omega Auto Care

Omega Auto Care at Sprinter Garage

  1. 1
    Call Omega and protect the car

    Omega asks you to call to start the claim and to use reasonable means to prevent more damage. If the car is overheating or making a bad noise, stop driving it.

  2. 2
    Bring the car to us

    Book online, or call or text us with your Omega contract number. Have it towed if it is not safe to drive.

  3. 3
    We diagnose and get authorization

    We document the failure with photos and contact Omega. Omega says authorization is strictly required before repairs.

  4. 4
    Written breakdown

    You see in writing what Omega approved, the deductible, and anything not covered.

  5. 5
    Repair and receipts

    We bill Omega for the covered part. Keep every receipt Omega mentions, including rental and travel costs.

  • A written price for your vehicle before any work starts.
  • Sales tax on parts only, never on labor.
  • You pick the shop warranty: 90 days, 1 year, or 2 years.
  • Photos with every estimate and a text at each step.

Omega plans

Omega Auto Care lists three kinds of coverage. New Exclusionary is for newer cars under 100,000 miles and covers almost all systems. Used Stated Coverage is for older cars under 150,000 miles and covers most systems by name. Powertrain Protection comes in three levels, Powertrain, Powertrain Plus and Powertrain Enhanced, for cars up to 15 model years and 250,000 miles.

Your contract's declarations page shows your plan.

Shop choice and the deductible

Omega's claims page says to take the car only to a licensed repair facility of your choice. Omega also offers a deductible waiver at a group of shops it lists online. We are not one of those, so plan on your regular deductible here.

Maintenance reimbursement

If your Omega contract includes maintenance, Omega says to send the invoice and paid receipt within 45 days of service. Our invoices show the date, mileage, vehicle and the work done, which is what Omega asks you to keep.

Questions people ask

Can I take my Omega Auto Care car to any shop?
Omega says to use a licensed repair facility of your choice and to get Omega's authorization before any repair. Check your contract for any extra terms.
What happens if a shop starts work before Omega authorizes it?
Omega says authorization is strictly required before repairs begin. Work done first may not be paid. We always wait for it.
Can you send me a receipt for Omega's maintenance reimbursement?
Yes. Every invoice lists the date, mileage, your vehicle and the work done. Omega says to send it within 45 days of service.
Which Omega plan covers my transmission?
All three Powertrain levels list the transmission. The higher plans add more systems. We diagnose it and Omega decides under your contract.
Is the deductible waived at your shop?
No. Omega waives it only at shops in a group it lists. We are independent, so your normal deductible applies. We tell you the amount in writing first.

Sprinter Garage is an independent repair shop. We are not affiliated with or endorsed by Omega Auto Care, and Omega Auto Care does not own this shop. Omega Auto Care and its marks belong to their owners. What your contract or plan covers is decided by Omega Auto Care, not by the shop.

Ready to book?

Pick a time. We text you the written price before any work starts.