Sprinter Garage

Have an Alpha Warranty contract? Get your claim started at a Miami shop

Alpha Warranty Services contracts are often sold at the dealership when you buy the car. If the car breaks down in Miami, Sprinter Garage can diagnose it, open the claim with Alpha before any repair, and tell you in writing what Alpha will pay before we start.

Start my Alpha claim (786) 991-0029
Extended warranties and service contracts
Alpha Warranty Services
How it works here

Alpha Warranty Services at Sprinter Garage

  1. 1
    Contact us before any repair

    Send us your Alpha contract number and what the car is doing. Do not let any shop start repairs before Alpha has the claim.

  2. 2
    We diagnose

    We diagnose the concern only, take photos, and note the mileage and the failed part.

  3. 3
    We submit the claim to Alpha

    Alpha takes claims from repair facilities online or by phone before any work beyond diagnosis. We send the estimate and anything Alpha asks for.

  4. 4
    Approval in writing

    You get in writing what Alpha approved, your deductible, and what is not covered. Then you decide.

  5. 5
    Repair and payment

    Alpha says it pays the repair facility directly once you sign that the work is done. You pay your deductible.

How the price works
  • A written price for your vehicle before any work starts.
  • Sales tax on parts only, never on labor.
  • You pick the shop warranty: 90 days, 1 year, or 2 years.
  • Photos with every estimate and a text at each step.

Alpha plans

Alpha Warranty Services sells its contracts through dealers and agents. Its Alpha Tiered contract has five levels, from Limited Powertrain and Powertrain Plus up through Extended, Supreme and Full Coverage, which is exclusionary. Its top plan, PriorityOne Unlimited, covers most parts on the car. Alpha's brochures list roadside assistance and rental assistance as benefits.

Alpha's brochure says the obligor on the contract is either Alpha Warranty Services, Inc. or United Service Protection, Inc. Check your declaration page to see which.

Where you can take the car

Alpha's FAQ says you can take the car to the dealer that sold it or to a repair facility you already know. Its contract language says repairs go to a licensed repair facility the administrator accepts for the claim. In practice that means the shop calls Alpha first. That is how we work on every contract.

What to have ready

Your contract number, current mileage, and oil change records. On engine, turbo and transmission claims, administrators often ask for proof of maintenance. If Alpha asks for a teardown to find the cause, we explain the cost to you in writing first.

Questions people ask

Do I have to go back to the dealer for an Alpha Warranty claim?
Alpha's FAQ says you can use the selling dealer or a repair facility you are comfortable with. The shop must contact Alpha before repairs. Check your contract for its exact terms.
How does Alpha pay the shop?
Alpha says it pays the repair facility directly once the repair is authorized and you sign that the work is complete. You pay your deductible and anything not covered.
Which Alpha plan do I have?
Your plan name is on the declaration page, for example Powertrain Plus, Supreme, Full Coverage or PriorityOne Unlimited. Bring it, or a photo of it, and we will read it with you.
Will Alpha cover my AC compressor?
It depends on your tier. Alpha's tiered brochure lists AC parts at some levels and not at others. We diagnose it and Alpha decides under your contract.
My claim was denied. Can you still fix the car?
Yes. We repair it as a normal job with a written price for your exact car, and you choose the shop warranty: 90 days, 1 year or 2 years.

Sprinter Garage is an independent repair shop. We are not affiliated with or endorsed by Alpha Warranty Services, and Alpha Warranty Services does not own this shop. Alpha Warranty Services and its marks belong to their owners. What your contract or plan covers is decided by Alpha Warranty Services, not by the shop.

Related

Car diagnostics

You describe what the car is doing, we find out why.

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AC repair

Cold air at the vents, even at a red light in August.

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Transmission repair

Your car shifts right again, and you pay for the part that failed, not a whole transmission.

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Cooling system

An engine that stays in the middle of the gauge with the AC on at a dead stop in July.

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Extended warranties and service contracts

Ready to book?

Pick a time. We text you the written price before any work starts.

Start my Alpha claim(786) 991-0029