Axiom administered service contract: getting a repair done in Miami
Axiom is a contract administrator. It manages protection products sold by dealers for cars, RVs, powersports, boats and more, and it handles the claims. Axiom's customer steps start with taking the vehicle to your selling dealership or a repair facility, so check your contract, then bring the car to Sprinter Garage and we follow Axiom's process step by step.
Axiom at Sprinter Garage
- 1Bring the car and contract
Axiom accepts the contract number or the last 6 digits of the VIN. Send us either with your mileage.
- 2Axiom's OK first
Axiom lists getting the OK as its second step. We call with the concern before doing more than the basic checks.
- 3Teardown only when you say so
Some failures need parts removed to confirm. Axiom lists authorizing teardown as its own step, so we get your yes and Axiom's before taking anything apart.
- 4Repair order and payment
After an approved repair, we submit the repair order. Axiom says it can pay by virtual card right away or by check within two business days once documentation is complete.
- A written price for your vehicle before any work starts.
- Sales tax on parts only, never on labor.
- You pick the shop warranty: 90 days, 1 year, or 2 years.
- Photos with every estimate and a text at each step.
What Axiom is
Axiom describes itself as an administration company that digitizes and manages protection products and services across automotive, RV, commercial, powersports, marine and home. Its platform covers sales, claims and service requests in one place. It also offers COVI, an owner app that sends warranty expiration and service reminders.
Your contract is sold under a dealer or product name and administered by Axiom. That is why the name on your paperwork might not say Axiom in large type.
What Axiom asks shops for
Axiom's claims page asks the shop for the contract number or the last 6 digits of the VIN, part numbers with list prices, labor time, and pictures for tire or wheel claims. We send those with the diagnosis, which keeps the review moving.
Axiom also lists roadside assistance as part of its customer process; check your contract for what is included.
Selling dealer or repair facility
Axiom's first step is to take the vehicle to your selling dealership or a repair facility. Some contracts prefer the selling dealer. Read yours, and if you are unsure, ask Axiom before any repair.
Questions people ask
Who is Axiom on my warranty paperwork?
Do I have to go back to the dealer for an Axiom claim?
What is teardown authorization?
How fast does Axiom pay a repair shop?
Sprinter Garage is an independent repair shop. We are not affiliated with or endorsed by Axiom, and Axiom does not own this shop. Axiom and its marks belong to their owners. What your contract or plan covers is decided by Axiom, not by the shop.
- Endurance
- Alpha Warranty Services
- NVP Warranty
- Smart AutoCare
- Headstart Warranty Group
- Omega Auto Care
- DOWC
- 1800Warranty
- AAGI
- Aegis
- AGWS
- Amynta Group
- ASC Warranty
- Assurant
- AUL
- autopom!
- AvantaGuard
- BeeCovered
- CARCHEX
- CARS Protection Plus
- Chaiz
- ConnexVSC
- Consumer Care Direct
- CoverageX
- Dealer Loyalty Protection
- DealerAdmin.io
- DriveSmart Warranty
- EFG Companies
- Empire Auto Protect
- Empire State Warranty
- EPA
- GWC Warranty
- HeroProtects
- Integrity Warranty
- Magellan
- NAAC
- National Auto Care
- Olive
- Optimus Warranty Group
- Owl Warranty
- Premier Auto Protect
- Safe-Guard
- Sentry Auto Care
- ServiceContract
- Toco Warranty
- Veritas
- VIP Warranty
- Warranty Outlet
- Zoomi