Sprinter Garage

Use your Dealer Loyalty Protection plan at a Miami repair shop

Dealer Loyalty Protection, or DLP, sells protection products through dealers and agents, and it says its plans are accepted by all licensed repair facilities nationwide. For a mechanical failure covered by a DLP service agreement, bring the car to Sprinter Garage. We diagnose it, open the claim with DLP, and you see what is covered before any repair.

Start my DLP claim (786) 991-0029
Extended warranties and service contracts
Dealer Loyalty Protection
How it works here

Dealer Loyalty Protection at Sprinter Garage

  1. 1
    Find your product

    DLP sells several products. Mechanical failures fall under the SMART Service Agreement. Check which you have.

  2. 2
    Send us the contract

    Text us the contract number and mileage. Bring your paperwork; DLP keeps customer paperwork on its site.

  3. 3
    Diagnosis with photos

    We find the cause and photograph it before any repair.

  4. 4
    We open the claim

    We contact DLP's claims line, which DLP says runs 24/7, or use its vehicle claims form, and send the diagnosis and estimate.

  5. 5
    Written answer, then repair

    You see the approved work, your deductible and any non covered items in writing. DLP says it pays the repair shop directly for covered parts and labor.

How the price works
  • A written price for your vehicle before any work starts.
  • Sales tax on parts only, never on labor.
  • You pick the shop warranty: 90 days, 1 year, or 2 years.
  • Photos with every estimate and a text at each step.

DLP's products

DLP describes itself as a provider of aftermarket protection products for agents, dealers and consumers across the United States. Its lineup includes the SMART Service Agreement for mechanical failures, plus Dent and Ding, Windshield Protection, Key Replacement and Roadside Assistance.

We handle the mechanical side under a SMART Service Agreement, and we also do body and paint work. For a Dent and Ding claim, check with DLP first on where the repair can be done. We do not do glass or key replacement, so those claims go to providers that do that work.

Accepted at licensed repair facilities

DLP states that its protection plans are accepted by all licensed repair facilities nationwide, so you are not tied to the selling dealer. It also says it pays the repair shop directly for covered auto repairs, parts and labor included.

You are still responsible for any deductible and anything your agreement does not cover. We list those before work starts, and we never promise approval.

Roadside, then repair

DLP's roadside product can include towing. We do not tow, but you can ask the driver to bring the car to 7217 SW 42nd St, just east of the Palmetto.

Questions people ask

Can I use Dealer Loyalty Protection at an independent shop?
DLP says its plans are accepted by all licensed repair facilities nationwide. Bring your contract and we open the claim. DLP decides what is covered.
Does DLP pay the repair shop directly?
DLP says it pays the repair shop directly for covered auto repairs, including parts and labor. You pay your deductible and non covered items, which we list in writing first.
Which DLP product covers engine or transmission failures?
DLP lists the SMART Service Agreement for mechanical failures. Your contract's coverage section decides which parts are included.
Can DLP roadside tow my car to your shop?
DLP's roadside product includes towing. Check your contract for distance rules and ask the driver to bring it to us. We do not provide towing ourselves.

Sprinter Garage is an independent repair shop. We are not affiliated with or endorsed by Dealer Loyalty Protection, and Dealer Loyalty Protection does not own this shop. Dealer Loyalty Protection and its marks belong to their owners. What your contract or plan covers is decided by Dealer Loyalty Protection, not by the shop.

Related

Car diagnostics

You describe what the car is doing, we find out why.

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Transmission repair

Your car shifts right again, and you pay for the part that failed, not a whole transmission.

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AC repair

Cold air at the vents, even at a red light in August.

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Auto body repair

Dents, cracked bumpers and scraped panels fixed so the car looks right again.

Learn more
Extended warranties and service contracts

Ready to book?

Pick a time. We text you the written price before any work starts.

Start my DLP claim(786) 991-0029